Privacy Policy

1. Introduction

ArteSecur, an Exportom brand, values ​​the trust of its customers and is committed to protecting their privacy. This Privacy Policy explains how we collect, use, and protect the personal data of our website users.

2. Data Controller

The company responsible for processing your personal data is Exportom (hereinafter “ArteSecur”).

Contact: artesecur@gmail.com

Headquarters: Rua Antonio Duarte Faustino, 5A R/C

2300-389 Tomar
Portugal

VAT: PT518915646

3. Data Collected

We may collect the following types of personal data:

Identification data: name, address, Tax Identification Number.

Contact information: email, telephone, delivery and billing address.

Payment data: processed securely through our payment partners (ArteSecur does not store complete card information).

Browsing data: IP address, cookies, and website usage history, for statistical purposes and to improve the user experience.

4. Purposes of Processing

The personal data collected is used for:

Processing and shipping orders.

Communicating with customers about orders, deliveries, and support.

Managing user accounts and purchase history.

Sending commercial and promotional information (with prior consent).

Compliance with legal and tax obligations.

5. Legal Basis

The processing of personal data is based on:

The execution of a purchase and sale agreement;

Compliance with legal obligations;

The data subject's consent to marketing communications.

6. Data Retention

Personal data is retained only for the period necessary for the purposes for which it is intended or for as long as legal obligations exist to justify it.

7. Data Sharing

ArteSecur does not share personal data with third parties.

Data may only be shared with:

Carriers and delivery service providers (for order dispatch);

Payment service providers;

Official entities when required by law.

8. Data Subject Rights

Users have the right to:

Access their personal data;

Correct or update inaccurate information;

Request deletion of their data;

Withdraw consent at any time;

Request data portability;

Oppose processing for marketing purposes.

Requests can be made by email to artesecur@gmail.com. ArteSecur undertakes to respond within 30 days.

9. Data Security

ArteSecur adopts appropriate technical and organizational measures to protect personal data against loss, alteration, unauthorized access, or improper disclosure.

10. Cookies

The ArteSecur website uses cookies to improve navigation and user experience. Users can configure their browser to refuse or delete cookies, although this may limit some website functionality.

For more information, see the Cookie Policy.

11. Changes to the Privacy Policy

ArteSecur may update this Policy whenever necessary. Changes will be posted on this website with the updated date. We recommend that you review this document regularly.

12. Contacts

For any questions regarding this Policy or the processing of your personal data, please contact us at:

📧 artesecur@gmail.com

📞 +351 936 030 536

Updated: October 6, 2025